Privacy policy
Last updated November 2026.
Overview
Print City is committed to protecting your privacy and handling your personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy explains how we collect, use, store and disclose your personal information when you visit our website or deal with us.
What we collect
- Your name, business name and contact details
- Details of your enquiry or job, including any files you send us
- Website information such as your IP address, browser, device and how you use the site, through cookies and analytics tools such as Google Analytics
How we collect it
- When you fill in a form on our website
- When you contact us by phone, email or in person
- Automatically through cookies and analytics tools when you use our website
You can turn off cookies in your browser, but some parts of the website may not work as well.
Why we collect it
- To respond to your enquiry and prepare quotes
- To produce and deliver your job
- To improve our website, products and service
- To meet legal and regulatory requirements
Who we share it with
- Our staff, to respond to you and complete your job
- Trusted service providers, such as website hosting, spam protection, email delivery and couriers
- Government agencies, if required by law
We never sell or rent your personal information.
Overseas disclosure
Some of the service providers that run our website are based overseas, so your personal information is likely to be disclosed to recipients outside Australia. These are:
- Cloudflare, which hosts our website and checks our forms for spam, through data centres in Australia, the United States and other countries
- Resend, which delivers the emails our website forms send, in the United States
- Google, which provides Google Analytics, in the United States
We take reasonable steps to make sure these providers handle your information in line with the Australian Privacy Principles.
Storage and security
We take reasonable steps to keep your information secure, including encrypted connections and restricted access. No online transmission can be guaranteed 100% secure.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us using the details below. We'll respond within a reasonable time.
Third-party links
Our website links to other sites, such as supplier catalogues and our promotional products store. We're not responsible for their privacy practices or content.
Changes to this policy
We may update this policy from time to time. The latest version will always be on our website, with a revised date.
Contact us
If you have a question, concern or complaint about privacy, contact Print City, a division of Oliver Bell Pty Ltd, at 4 Rayson Street, Murray Bridge SA 5253. Email hello@printcity.net.au or call 08 8531 1035.